Terms of Service

1. Acceptance

By creating an AuSpace account, using account-only features, or confirming a subscription, you enter into this agreement with the operator. You must have the legal capacity required in your jurisdiction. If you disagree, do not create an account or purchase Pro.

2. Nature of the service

AuSpace provides gold-market data organisation, research tools, AI-assisted analysis, ledgers and alerts. It is general information, not personalised investment, trading, tax, legal or professional advice. Data may be delayed, incomplete or wrong. Historical results, probabilities and AI output do not guarantee future performance. You remain responsible for your decisions and losses.

3. Accounts and acceptable use

Keep your details accurate and credentials secure. Do not share or sell accounts, bypass access controls, scrape at scale, disrupt systems, upload malicious material, or use the service unlawfully or to violate others' rights. We may suspend or terminate access for security, compliance or material breach.

4. Pro trial, renewal and billing

Pro is offered monthly and yearly. The confirmation shown before checkout states the currency, seven-day trial, trial end date, post-trial price and billing period. Unless cancelled before the trial or current billing period ends, the subscription renews automatically for the selected period. Waffo Pancake acts as merchant of record and handles payment, tax and receipts. Final checkout totals, tax and currency control.

Cancellation prevents a new billing period; access normally continues through the paid period. Cancel from Membership or the Waffo customer portal. We or the merchant of record will provide reminders where required by law.

5. Refunds and withdrawal rights

Refund requests may be submitted through the Waffo customer portal and are assessed under the checkout policy, service usage and applicable law. A successful full refund may immediately revoke Pro; a partial refund normally leaves the remaining subscription unchanged. Nothing limits mandatory consumer rights, including any applicable cooling-off or withdrawal right. Contact support@auspace.xyz for help.

6. Your content and AI processing

You retain rights in ledger and uploaded content and permit us to process it only to operate, protect and improve the features you request. Receipt recognition may send images to the configured AI/VL provider. Redact unrelated names, addresses, full order numbers and payment details. Do not upload third-party material you lack authority to process.

7. Intellectual property

AuSpace software, branding, interface, compilation and original content belong to the operator or licensors. Normal use does not grant rights to copy, reverse engineer, resell or build a competing data service. Third-party content remains subject to its own terms.

8. Changes and termination

We may update features, limits, pricing or suppliers. We will give reasonable advance notice of material changes affecting subscription price or rights and obtain renewed acceptance where required. You may stop using the service and request deletion in account settings; legally required transaction, security and dispute records may remain.

9. Disclaimers and liability

To the maximum extent permitted by law, the service is provided “as is” and “as available.” We do not guarantee uninterrupted operation, perfect accuracy or investment outcomes, and exclude indirect, incidental, special and consequential loss where lawful. This does not exclude liability or consumer rights that cannot legally be excluded.

10. Law and contact

Hong Kong law governs, without removing mandatory consumer protection in your home jurisdiction. The parties should first try good-faith resolution; you retain access to any court or consumer mechanism the law makes available. Address: Hong Kong. Contact: support@auspace.xyz.